Develop Your Listening Skills
Dec 15

Jennifer Anderson has an excellent article on how to develop your listening skills. As I showed in an earlier post, it is hard to listen with your mouth open.
Jennifer asks us to listen to someone without talking for 30 minutes. Then there are 7 questions to ask yourself about your experience.
Do you think you could listen to your clients better? If so, try this exercise.
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Why should I have to say my phone number every time I order pizza?
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